Questions,
answered straight.

We recommend booking at least 3-5 days in advance, especially for weekends. For recurring services, we can set up a regular schedule that works for you. Same-day or next-day cleanings may be available - just give us a call!

Yes! For recurring services, we do our best to send the same trusted team member each time. Consistency helps us learn your preferences and deliver even better results.

We offer both. Book a one-time deep clean when you need it, or set up a weekly, biweekly, or monthly schedule.

We're closed on major holidays, but we do work around holiday schedules. If you need a cleaning before hosting guests, just book early to secure your spot!

Yes! Cleaning gift certificates make great gifts for new parents, busy friends, or anyone who could use a helping hand. Contact us to purchase one.

Life happens! Just give us at least 24 hours notice and we'll reschedule with no penalty. Cancellations with less than 24 hours notice may be subject to a fee.

Yes! We bring all our own professional-grade supplies and equipment. If you have specific products you'd like us to use (for allergies, preferences, etc.), just let us know and we're happy to accommodate.

Standard cleaning covers all the regular maintenance tasks (bathrooms, kitchen, floors, dusting). Deep cleaning is more intensive and includes things like inside cabinets, baseboards, behind appliances, and other detailed areas.

It depends on the size and condition of your home. A standard clean for a 2-3 bedroom home typically takes 2-3 hours. Deep cleans and larger homes take longer. We'll give you an estimated timeframe when you book.

Of course! We're happy to focus on specific areas or skip others based on your needs. Just let us know your priorities when you book.

Yes, we can help with post-construction cleaning, though it's priced differently due to the extra time and effort required. Contact us with details for a custom quote.

Minimal prep needed! Just pick up personal items, secure pets, and let us know about any specific areas of focus. We'll handle the rest.

A standard deep clean is a top-to-bottom reset starting at $340 and is the most common first clean before recurring service. The Ultimate Deep Clean is our premium custom-quoted tier. It can involve a full-day crew, an expanded detail checklist, vents and light fixtures where safely accessible, hard-surface steam-cleaning where appropriate, and other premium detail items. It's designed for larger homes, move-in preparation, pre-listing preparation, seasonal whole-home resets, and homeowners who want the most complete reset Star Pro offers. Pricing is reviewed before the job and can range from the high hundreds into the thousands depending on scope.

Yes. Star Pro Cleaning Services offers commercial cleaning focused on offices, retail stores and showrooms, property managers/common areas/turnovers, and post-construction cleanup throughout the Milwaukee metro and Waukesha County. Call (262) 777-0461 or see starpromke.com/commercial.

Yes. We offer commercial cleaning in Brookfield for offices, retail spaces, and property-managed common areas. Insured and bonded, with custom schedules. See starpromke.com/commercial.

Commercial scope varies more than residential: facility type, square footage, bathrooms and break rooms, traffic level, trash and flooring needs, frequency, after-hours access, and how scope checklists are tracked. We do a quick walkthrough (in person or by video for smaller spaces) so we can price the job accurately and set expectations on scope. Most quotes come back within one business day after the walkthrough.

Request specialty cleanup when the property needs more than a normal deep clean: smoke or nicotine residue, neglected units, post-tenant messes, squatter cleanup, rental turnover recovery, heavy buildup, or odor-source cleaning. Specialty cleanup is custom quoted after reviewing photos or doing a walkthrough because the labor, products, and time required are different from a standard deep clean. Some hazardous, regulated, biohazard, pest-related, mold, sewage, chemical, or specialty-disposal situations may require a qualified provider before cleaning can begin.

Yes. Residential routes stay close to New Berlin so the schedule and crew stay consistent. We prefer routes within about 30 minutes when possible. Commercial cleaning and specialty cleanup can justify a wider footprint across Waukesha County and Milwaukee County because the account size, recurring value, or ticket per job is higher. The Ultimate Deep Clean can also travel a wider residential radius when the home size and scope justify it.

No, you don't need to be home. Many of our clients give us a key or garage code and go about their day while we clean. Every cleaner is background-checked and we carry full liability insurance, so you can hand off access with confidence.

Absolutely. We carry full liability insurance and all our team members are background-checked. Your home and belongings are protected.

Your satisfaction is our priority. If you're not happy with any aspect of our service, let us know within 24 hours and we'll come back to make it right at no extra charge.

We accept cash, check, all major credit cards, and digital payments (Venmo, Zelle). Payment is due at the time of service.

Yes. New Berlin is our home base. Star Pro Cleaning Services is a family-owned cleaning company headquartered in New Berlin, with consistent recurring routes throughout the city and the surrounding southern and western Milwaukee suburbs. Get an online estimate at starpromke.com or call (262) 777-0461.

Yes. Brookfield is one of our primary recurring service areas. We offer weekly, biweekly, and monthly cleaning for larger Brookfield homes. Fully insured and bonded, with online estimates and online booking. See starpromke.com/brookfield.

Yes. Waukesha is one of our core route-density service areas for recurring residential cleaning. Get an online estimate at starpromke.com or call (262) 777-0461.

Yes. All of those are primary recurring service areas for StarPro. We focus on larger homes that benefit from consistent weekly or biweekly cleaning, with the same trusted team each visit.

Selectively, yes. We serve larger homes in Pewaukee, Delafield, Hartland, Oconomowoc, Okauchee, Nashotah, Merton, and Chenequa when the home size and recurring schedule fit our route. Send a quote request and we'll confirm within one business day.

Star Pro Cleaning Services serves Waukesha County with a focus on recurring residential cleaning for larger homes. Primary areas include New Berlin, Brookfield, Waukesha, Franklin, Greendale, Oak Creek, Muskego, Hales Corners, and Greenfield, with selective coverage of Pewaukee, Delafield, Hartland, Oconomowoc, and other Lake Country neighborhoods. Family-owned, insured, with online booking and a customer portal.

Yes. We serve offices and retail tenants in and around the Southridge Mall area (Greendale/Greenfield), Brookfield Square, and The Corners of Brookfield with regular commercial cleaning routes.

Most garage resets take 3–6 hours depending on the size and clutter level. We complete everything in one day.